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Member marketplace for associations and chambers

Give members a place to find each other's businesses, send inquiries, and book paid offerings when you enable payments.

Your members already do business with each other

A member needs an accountant, a caterer or a contractor and asks around. Another member's business could have done the job. A referral happens over coffee.

A member marketplace gives that activity a home your organization runs: members find each other's businesses, send inquiries, and, when you choose, book and pay, in one place.

What members can do

Member business directory

Browse member businesses and what they offer, by category.

Send an inquiry

Contact a member business directly, instead of hunting through email threads.

Share a member business

Send someone a link to a member business or offering.

Book and pay, where you choose

Workshops, services or rentals that members book and pay for online, with Marketplace.

Bayshore Builders Association is a demo; its member businesses are fictional.

Bayshore Builders Association member directory with member businesses by trade
Demo 1. Members and project owners browse member businesses by trade.
Map of 13 member businesses across the San Francisco Bay Area beside the member list
Demo 2. Or find a member near them on the members map.
Northbrae Remodel and ADU store page inside the association directory
Demo 3. Each member business has its own page.
The Request Info form for Northbrae Remodel and ADU with a sample homeowner's details
Demo 4. They send an inquiry to the member business. No payment is involved.
Confirmation page reading No payment needed, Inquiry sent
Demo 5. They see that the inquiry is on its way.
Confirmation email to the visitor with the request, the note they left, and the member business contact
Demo 6. They get a confirmation email with their request, their note and the member business's contact details.
Northbrae Remodel and ADU's Manage Leads screen with the new inquiry from Priya S. expanded, follow-up status New
Demo 7. The member business sees the lead in its own admin, with the note they left, and tracks follow-up: new, contacted, converted or lost.
Book a demoA 30-minute call with our founder. Pick a time that works for you.

How it works

For your organization

  1. Set the categories that fit your members' businesses.
  2. Invite member businesses and approve who can list. Every new offering waits for your approval before it goes live.
  3. Promote the marketplace to members through your newsletter, events and website.

For member businesses

  1. Add links or inquiry listings, or publish bookable offerings with Marketplace.
  2. Keep their own details up to date, including prices and availability on offerings that use them.
  3. Receive inquiries, and bookings where you've turned them on.

For members and visitors

  1. Browse member businesses by category.
  2. Send an inquiry, or book where booking is on.
  3. Come back the next time they need something, and find it in one place.

Start with what your community needs. Add more only if you want to.

Three choices: Discovery for links and inquiries, Connection for many providers and inquiries, and Marketplace for bookings and payments.
Discovery

Visitors find a provider's offerings and can express interest. Free to start.

Connection

Bring in multiple providers, and route inquiries and referrals through your exchange instead of your inbox.

Marketplace

Paid bookings and payouts are available with Marketplace, when you choose to turn commerce on.

A directory or referral network that stays that way is a success. Commerce is a choice, not the goal.

Run a directory with links and inquiries. Add paid bookings with Marketplace when they serve your members.

Keep the membership software you already use

Your association management system manages members: renewals, dues, events and records. A member marketplace does a different job: it gives members a place to find and contact each other's businesses. Exonome runs alongside your membership software as a separate system.

If you don't use membership software for dues, or want dues in the same place members already visit, Marketplace can collect them as a yearly subscription.

Company Membership Dues offering with a 650 dollar yearly plan
Demo Company membership dues as a yearly plan.
Stripe subscription checkout for company membership dues at 650 dollars per year, billed annually
Demo Members pay by card in a Stripe subscription checkout, billed annually until they cancel.

For chambers with chapters, and associations with regions

With a white-label setup, each chapter or region can have its own marketplace with its own operator and member businesses, under your organization's brand. Member businesses can share approved offerings across the chapters that accept them. Read more about running several marketplaces under one brand.

Earning from it, if you want to

A member marketplace can stay a member benefit. If your organization wants it to earn, give it a clear mechanism, such as admission to a workshop led by a member business. Non-dues revenue ideas for associations and chambers covers the options and what they take to run.

Can we do this?

Go deeper

Book a demoA 30-minute call with our founder. Pick a time that works for you.